Passions Watch Exchange

Buying from Passions

All listed prices are for credit cards unless otherwise stated & we do offer a further 3% discount for cash/cheque/bank transfer payments.

We have two galleries in Marina Square Shopping Mall for Singapore & Bangsar Village Two in Kuala Lumpur, Malaysia. All major credit cards & Union Pay are accepted. AMEX & Diners are not possible with our Malaysia gallery. Cheques & bank drafts are subjected to clearing by local bank regulations of min 3 working days before we can release the item to you.

Overseas Client
For overseas buyers, please call or send us an email so that we will provide you with the total amount inclusive of shipping and insurance costs and you do enjoy a 3% discount from the listed prices.
 
Once we have agreed on the deal, the watch will be reserved for 3 days so that you can execute a bank transfer payment.  We do not accept credit cards, Paypal or Escrow due to online credit card frauds.

During the reservation period, we reserve the right to sell the item to the first payee.
 
All items are shipped within 48hrs after payment has been received.

Selling or consigning to Passions

Please call us to fix an appointment to evaluate your collection as we don't provide quotations over telecommunications or emails.

Singapore: Weekdays only between 2 to 7.30pm.

Malaysia: By appointment only

Kindly bring along your watch, its inner and outer boxes as well as warranty cards, purchase & servicing receipts, extra links etc.

We trade with the major brands and models listed on our website.

Payment Methods

We can only accept wire transfer (Telegraphic Transfer=T/T) for internet purchases & it takes 1-3 working days to clear. Please contact Passions for the bank details. Please pay the agreed amount in your currency or Singapore dollars equivalent as stated in our website. NOT from the exchange rate from your local bank. Please pay for all bank's fees & commissions as we reserve the right to decline a sale if the funds received is not met to pre-sale agreement.

Credit Card Installment Plans

We have 12 months interest-free installment plans for our Malaysia branch only with credit cards issued by Public Bank Bhd and there will be a one-time charge of 3% above our listed prices. Please check with our sales consultant for details.

Reservation of Watches

No reservations please

Shipping Information

We ship worldwide with tracking numbers unless refused by our insurance or shipping company due to security reasons.

1st CLASS -FedEx-International Priority. Fast and safe with tracking system. 1-4 working days. Min US$50 & above

2nd CLASS -EMS Speedpost. Safe with tracking system. 2-10 working days. Price is fair. Min US$30 & above. The prices listed above are for items weighing less than 500gm.

We can split the parcel in two packages for a watch with boxes & accessories. The watch first, followed by the boxes & accessories. The second parcel will be sent via Air-parcel(7-21 working days). This is to prevent theft & customs inspection. However, if the second parcel goes missing or stolen(Very rarely). We cannot help as it's not insured for & you cannot reject the watch. Hence, we advise that the watch with the accessories be shipped together.

CUSTOM DUTIES/TAXES - All buyers are responsible for any customs import duties, VAT, GST, brokerage or handling charges and taxes incurred, if any. Please check with your local authority for details.

PACKAGING IS FREE - unless the item requires special packaging.

Please visit http://www.fedex.com or http://www.speedpost.com.sg for tracking your parcels. Thank you.

Shipping Insurance

Insurance is extra & based on 1% of the valued item with a minimum of US$20.00 & above. Items above US$30,000 may not be insured as there is a limit on high value items to some countries.

We will not be held responsible for any loss or damage if you decline not to have the insurance. All insured items that are lost will be subjected to investigations & conclusions done by the insurance and shipping companies before any payments are made. This may take more than 30 days to conclude.

Our insurance company operates from Monday to Friday and we cannot send anything over the weekend. Please understand if there is a delay for shipment due to this.